
Hello! I'm Jordan, originally hailing from Belfast, Northern Ireland. I now live in Newcastle Upon Tyne and have been designing products and tools since 2011.
I'm currently a Senior Product Designer at Birdie Care, where I act as a squad lead on finance products that simplify complex operational workflows for care agencies. I focus on designing and shipping user-friendly systems that reduce complexity and improve accuracy, working closely with engineering to improve the experience for both carers and care recipients.
Previously, I worked as a Principal Product Designer at Juniper Education, contributing across core product areas and helping raise the overall quality and consistency of the product. Most recently, I played a key hands-on role in the complete redevelopment of the Assessments solution.
Before that, I worked at Impero Software, designing tools used by schools across the United Kingdom. I've also worked at Square in San Francisco as a designer embedded within their support engineering team, focused on making complex, operational information easy for customers to access and act on.
My passion for empowering the next generation led me to launch CREATE, a conference designed to offer over 300 school children genuinely impactful career education. I have thoughts on this and plan to write about it in a future blog. I also co-founded Thinkspace, a coding initiative for kids, backed by industry figures including Stephen Fry, Jony Ive, and Richard Branson.
Outside of work, I enjoy watching movies and television shows, hiking, birdwatching, and going on adventures, frequently accompanied by my husband, Stephen, and our dog, Cleo.
I'm on the lookout for new opportunities that resonate with my passion for pushing the boundaries of design, particularly where craft, technology, and meaningful problems intersect. I thrive in environments that challenge the status quo and value designers who stay close to the work.
If you share these passions, I'd love to connect. Feel free to email me.